Your privacy is important to us. It is the policy of Typecall Systems Limited ("Typecall", "we", "us") to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://typecall.com, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name and contact details), your devices, and information about how you use a website or online service.
Information we collect
Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
- Voluntarily provided — information you knowingly and actively provide us, for example your email address when you subscribe for product updates or contact us.
- Automatically collected — standard data sent by your devices when accessing our website, such as your device's IP address, browser type and version, the pages you visit, and the time and date of your visit.
How we use your information
We may collect, hold, use, and disclose information for the following purposes:
- to send you product updates and announcements you have asked to receive;
- to respond to your enquiries;
- to operate, improve, and secure our website;
- to comply with our legal obligations.
Legal bases for processing (GDPR)
We are a data controller with respect to the personal information you provide to us. We only collect and use your personal information when we have a legal basis to do so:
- Consent — for example, when you subscribe to receive updates from us. You may withdraw your consent at any time using the unsubscribe facilities provided in any communication, or by contacting us.
- Performance of a contract — where processing is needed to take steps at your request before or under a contract with us.
- Legitimate interests — such as operating, improving, and communicating our services, and protecting our legal rights and interests.
- Compliance with law — where we have a legal obligation to use or retain your personal information.
Security of your personal information
When we collect and process personal information, and while we retain it, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. That said, no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.
How long we keep your personal information
We keep your personal information only for as long as we need to for the purposes set out in this policy. If your personal information is no longer required, we will delete it or make it anonymous. However, if necessary, we may retain personal information to comply with a legal, accounting, or reporting obligation.
Disclosure of personal information to third parties
We may disclose personal information to:
- a parent, subsidiary, or affiliate of our company;
- third-party service providers for the purpose of enabling them to provide their services, such as IT service providers, hosting and server providers, and email delivery providers;
- our employees, contractors, and/or related entities;
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law.
We do not sell your personal information to third parties.
International transfers of personal information
The personal information we collect is stored and/or processed in the European Union, or where we or our partners and third-party providers maintain facilities. Where we transfer personal information outside of the European Economic Area, we will perform those transfers in accordance with applicable law and protect the transferred information with appropriate safeguards, such as standard contractual clauses approved by the European Commission.
Your rights
Under applicable data protection law, you have the right to:
- be informed about how your personal information is collected and used;
- access the personal information we hold about you;
- have inaccurate or incomplete personal information corrected;
- request erasure of your personal information in certain circumstances;
- restrict or object to the processing of your personal information;
- receive a copy of your personal information in a portable format;
- withdraw consent at any time where processing is based on consent;
- unsubscribe from our communications at any time.
If you believe we have breached data protection law, please contact us using the details below and we will promptly investigate. You also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC), the Maltese supervisory authority (idpc.org.mt), or your local data protection authority.
Children's privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Cookies
This website does not currently set any marketing or analytics cookies. If this changes, we will update this policy and, where required, ask for your consent.
Limits of our policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
Changes to this policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing it.
Contact us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Typecall Systems Limited
124 Triq ic-Cawsli, Qormi QRM 3906, Malta
info@typecall.com
+356 2779 0779